Talk to a real team.
Whether you’re evaluating OKIAS, integrating the API, or need help with a live account, use the right address below and you’ll reach the people who can actually help.
Talk to sales
Pricing, volume commitments, resale, proofs-of-concept and enterprise procurement. Tell us your use case and expected volume and we’ll scope it with you.
sales@okias.io →We aim to reply within one business day.
Get support
Help with integration, verifications, billing or your account. Include your account email and any relevant verification or invoice references so we can dig in quickly.
support@okias.io →You’re emailing the founding team — we reply fast, typically within a day.
Reach security
Vulnerability reports, security reviews, DPA requests and data-subject requests. See our Trust center for responsible-disclosure guidelines.
security@okias.io →Vulnerability reports are prioritised and acknowledged promptly.
Billing enquiries
Invoices, top-ups, refunds of unused credits and payment questions. Write from your account email and reference the top-up or invoice concerned.
billing@okias.io →We aim to reply within one business day.
General enquiries
Press, partnerships, or anything that doesn’t fit a channel above. If you’re not sure who to write to, start here and we’ll route it to the right team.
info@okias.io →We aim to reply within one business day.
Response expectations are targets, not a contractual SLA. Priority support and contractual response times are available under enterprise agreements.
Need a formal quote?
For SLAs, data residency, SSO/SAML, a signed DPA or committed volume pricing, send us a few details through the enterprise quote form and we’ll come back with a tailored proposal.
OKIAS (SMC-Pvt) Ltd
OKIAS is a private limited company incorporated in Pakistan. Legal and contractual correspondence can be sent to the registered office below.
Bahawalpur, Punjab 63100, Pakistan
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